Great news for contact center organizations!

"I’m very pleased to report that CGS has just announced a collaboration agreement with..."


 

Services

CGS offers world-class, full-life-cycle business practice hosting services; we own a state-of-the-art data center and ...


 

Expertise

Once you sell your technology solution, it must be built and delivered quickly, efficiently, and professionally...



CGS is a leading provider of reliable, innovative high-technology solutions.

 

Our primary goal is to help high-technology companies sell, produce, integrate, stage, install, and service their own solutions in a timely, efficient, and economical manner.

 

CGS offers a broad spectrum of services specially tailored to satisfy your company’s unique requirements, freeing you to focus on your strategic core competencies. Our world-class professional services, extensive original equipment manufacturer (OEM) experience, and superior managed services provider (MSP) capabilities allow you to deploy your solutions with absolute confidence.

PRECISION PERFORMANCE… Right out of the Box

From project management, configuration design, parts purchasing, vendor and operations management, integration, and installation all the way through cutover management and post-delivery service, we make sure that your solutions meet or exceed your expectations.

 

Our expansive array of services also helps your company stabilize the deployment of your solutions. CGS services can dramatically reduce your operations costs, days sales outstanding (DSO), and time to value (TTV), while improving customer satisfaction.

 

PUT OUR EXPERTISE TO WORK FOR YOU

Key CGS offerings include:


  • White glove service
    - System engineering, operation, staging, delivery, installation
  • Hosting
    - Full data center business practice services
  • Operations management
    - Sales execution process development
  • Support
    - Return material authorization (RMA), tech-on-call, remote monitoring/support
  • Field operations
    - Installation, project management

Whether you have an established company seeking to outsource some (or all) of your sales execution functions, or are running a successful startup that needs a technically competent, well-managed professional services partner, CGS is here to help.


November 5, 2009

CGS and Presence Technology Combine...

Presence Technology, a global software provider of a modular all-in-one contact center solution...
September 18, 2009

Uniquely Designed CGS Data Center...

CGS is pleased to announce the opening of its new data center...