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- PartnersWe look forward to speaking with you about a potential partnership with CGS. For more information, please contact us at¬†pr@cgstogo.com¬†and mention “partnership research”. VENDOR PARTNERSHIPS A major contributor to any successful program is parts selection. Picking partners that simply provide the cheapest parts results in short-lived equipment, frequent site visits for repairs, marginal performance, and poor customer satisfaction. Therefore, CGS partners only with well-known, top-tier providers that supply high-quality products, from servers through peripherals. CUSTOMER PARTNERSHIPS CGS seeks partners that will benefit from our services. Our experience shows that when we discuss an opportunity with a potential partner, the need is obvious and the advantages of a CGS solution are fully understood. Successful CGS partners have systems and applications in many industries, including: Contact Centers¬† Medical¬† Security¬† Public Safety¬† RFID¬† Traffic Management
- AboutAt CGS, we dedicate ourselves fully to determining how best to implement your specific application. Working in concert with your company‚Äôs own technical team, we leverage our vast multidisciplinary knowledge of the processes and procedures required to embed systems into complex environments. Our services help ensure that your customer receives the optimal implementation of your product. We realize that as an application provider you face a number of tough challenges when it comes time to produce and deliver your unique technology solution. Creating successful solutions for high-end applications demands exceptional technical proficiency and uncommon diligence. CGS provides the advanced skills and tools needed to achieve problem-free production and delivery. PARTNERING WITH CGS So when should you consider outsourcing? Obviously, you want to maximize profit from solution sales. Unfortunately, establishing and maintaining a properly qualified in-house delivery team capable of keeping pace with your sales force requires a significant ongoing investment in terms of capital, personnel, and equipment. In short, when your sales success outgrows your operation-to-service capabilities, it‚Äôs time to call us. Highly experienced CGS management, technology, process development, and field operations professionals know how to mesh your technical expertise seamlessly with our in-depth solutions knowledge, creating a mutually beneficial…
Blog
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2011 Success
2011 was a successful year for us and I am sure many of you could say the same. As we finish tying up the loose ends and put 2011 “in the books”, I can safely say that 2011 will be remembered (for us) as the …
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San Francisco / WGS and Cloud Saas
We just got back from beautiful San Francisco where Ingram Micro held its VTN event (Ingram’s Social SMB IT Businesses network). CGS had the privilege to share its success story to the assembly, while having a lot of fun with old and new friends. While …
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Great news for contact center organizations!
I’m very pleased to report that CGS has just announced a collaboration agreement with Presence Technology that immediately enables us to broaden the scope of our contact center offerings and services. Presence is a global software provider that has developed a modular all-in-one contact center …
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“So, what do you guys really do?” (Part 2)
Previously, we addressed this question from an operation standpoint. Now let’s look at hosting… Hosting CGS is well suited for the IT and SaaS (software-as-a-service) outsourcing world. Our hosting business approach is not designed for the one-server / website hosting or collocation world. We tailor …
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Since day one, CGS has faced the same question from the market?
So, what is it that you guys really do?” Even after a fundamental understanding of what we do “synchs” in, there are always a number of lingering questions: “We do the same thing, so what’s the big deal?” – from vendors who consider building computers …
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We are very excited to introduce the new CGS website!
Dear Visitor, A lot has happened since we launched the previous version of this site in 2009 and established our first online information portal. Since the second half of 2010, we have been preparing CGS for what we feel will be a new era. The …